Warranty and Returns
Quality is a top priority for us. All items are inspected before shipping to insure that only top quality products go out to our clients. However if you are not satisfied with the quality of the items you've received you can contact us and we will arrange an exchange or a full refund free of charge.
We are always available to give you advise on fit and sizing. If you’ve changed your mind on your purchase or bought the wrong size then you will be responsible to get the item back to us. You can choose if you want a credit for your item or a voucher for the item amount.
Products need to be exchanged within 14 days from arrival date.
How to log a return: Simply complete a Returns form and further instructions will be emailed to you. Click HERE to complete your form
Please take note of the following important information:
Size change cost R85 one way
Size change cost R170 both ways
How to Reach Us
You can contact Lache at 078 583 6506 or Madeleen at 084 456 3654
Email us firstname.lastname@example.org
Our refund time-frames:
Payfast account refunds: Up to 48 hours
Credit card refunds: Between 7-14 business days
EFT refunds: 48 hours