RETURNS

Warranty and Returns

Quality is a top priority for us. All items are inspected before shipping to insure that only top quality products go out to our clients. However if you are not satisfied with the quality of the items you've received you can contact us and we will arrange an exchange or a full refund free of charge. 

We are always available to give you advise on fit and sizing. If you’ve changed your mind on your purchase or bought the wrong size then you will be responsible to get the item back to us. You can choose if you want a credit for your item or a voucher for the item amount.
The Voucher will be valid for a year.

Products need to be exchanged within 7 working days from arrival date. If the order is older than 7 days you will have to make a special arrangement to get it back to us. 

Please take note of the following important information: 
Size change cost R65 one way 
Size change cost R100 both ways

How to Reach Us

You can contact Lache at 078 583 6506 or Madeleen at 084 456 3654 

Email us lache@trendity.co.za

Our refund time-frames:
Payfast account refunds: Up to 48 hours
Credit card refunds: Between 7-14 business days
EFT refunds: 48 hours