Frequently Asked Questions

Yes we do. Our shop is located in Harvestplace Shopping Centre, Glen Marais, Kemptonpark Google Maps link to our store It is a beautiful store that stocks most of the online items and more. If you are not based in Johannesburg you can try to find a stockist near you. Here you will find a list of indipendant boutique stores that stocks our Hashtagiwant Range: Stores and Stockist page

We also have a showroom at our factory in Edenvale Google Link to our Factory Shop . Nothing fancy, but you are welcome to pop in to browse,try on and purchase. There will be someone to assist weekdays between 8 and 4pm. Unit 1, 76 Wagenaar Street, Sebenza, Edenvale 

We are always looking for opportunities for exclusive boutiques to stock our products. We have a very effective and simple online ordering system for our shops. We also try to not have more than one store within 10km from each other, to offer our resellers some sort of exclusivity

Please contact us for more information: +27785836506 or +2784 456 3654 

You can return any item bought. Simply login with the email adress that you used to create your order. There you can click on your profile to view your order history. Click on the order and item you wish to return - this will log a return on our side. We will then create a PUDO return for you at our own cost. Just note that we do store credits only and no payment refund. Your credit will never expire and you can use it at anytime in the future

If there is a major quality issue we will consider a refund back to you - just speak to our team about this

We pack all paid orders within 24hours of receiving it. Local clients normally get their order a day after they've placed it.

For outlying areas, delivery takes between 2-3 working days.

We sometimes manage to find more fabric for certain styles to be repeated. We will make it very clear if it is a pre-order item and we will also communicate the approximate production time with you

Our business model is build on exclusivity. We make small quantities in most of our items so that you can be different. Please follow our pages closely for when we launch new styles and don't hesitate if it is love at first sight.

Join our whatsup broadcast list if you want to see any new styles first. SAVE this nr: +27785836506 and ask to join the list.

You can also browse our Naughty corner for our sale items - here you might find some one off pieces / samples or items in your size that does not appear on our main website Visit our sale naughty corner